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Get in touch with Norfolk Pallets today
Get Your Free Quote Today
Need pallets for your business? Looking to sell your surplus inventory? Our team of pallet experts is ready to help you find the perfect solution for your needs.
Fill out the form and we will get back to you within 24 hours with a customized quote tailored to your specific requirements.
- Fast response within 24 hours
- Competitive pricing with volume discounts
- Expert guidance on pallet selection
- Free delivery for large orders
- No obligation consultation
Get a Quote
Fill out the form below
Our Location & Hours
Address
Norfolk Pallets
3855 Cove Rd
Virginia Beach, VA 23521
[email protected]
Sales: [email protected]
Support: [email protected]
Business Hours
Office Hours:
Monday - Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
Sunday: Closed
Yard Hours (Pickup/Delivery):
Monday - Friday: 6:00 AM - 6:00 PM
Saturday: 7:00 AM - 3:00 PM
Sunday: Emergency service available
Delivery & Pickup
Same-day delivery available for local orders placed before noon
Next-day delivery standard for Norfolk and Hampton Roads
Pickup services available Monday through Saturday
Emergency delivery available 24/7 for established customers
Free delivery on orders over 100 pallets within 25 miles
Service Coverage
Primary Service Area: Norfolk, Virginia Beach, Chesapeake, Portsmouth, Suffolk, Hampton, Newport News
Extended Service Area: All of Hampton Roads and southeastern Virginia
Special Arrangements: Delivery available throughout Virginia and neighboring states for large orders
How Can We Help?
Whether you're looking to buy pallets, sell your used inventory, arrange recycling services, or need repairs and transportation, our team is ready to assist you. Fill out the form above or contact us directly using the information provided.
We pride ourselves on quick response times and personalized service. Most quote requests are answered within 2 hours during business hours. For urgent needs, contact us via email and we'll do our best to accommodate same-day service.
What to Include in Your Quote Request
To help us provide the most accurate quote quickly, please include:
- Type of service needed (buy, sell, repair, recycling, or transport)
- Quantity of pallets
- Preferred pallet grade (A, B, or C) if purchasing
- Dimensions if non-standard sizes
- Delivery address or pickup location
- Preferred timeline
- Any special requirements (heat treatment, custom specs, etc.)
Visit Our Facility
We welcome customers to visit our 50,000 square foot facility to inspect inventory, discuss specifications, or just see our operation. While appointments aren't required during business hours, contacting us ahead ensures someone will be available to give you their full attention and show you around.
Emergency Services
We understand that logistics emergencies happen. For established customers with urgent needs outside normal business hours, our after-hours email support is available for emergency pallet delivery and pickup services. Additional charges apply for after-hours service.
Corporate Accounts & Long-Term Partnerships
For businesses with ongoing pallet needs, we offer corporate account programs with:
- Dedicated account representatives
- Volume pricing agreements
- Scheduled regular deliveries and pickups
- Priority service during high-demand periods
- Extended payment terms (Net 30/60 with approved credit)
- Customized reporting and inventory management
Contact our sales department to learn more about corporate account benefits.
Frequently Asked Questions
How quickly do you respond to contact form submissions?
We reply within two business hours during the workday and provide quotes the same day for most pallet requests.
Can I call after hours for urgent pallet needs?
Yes. Our phone line accepts urgent messages 24/7 and we dispatch for emergency deliveries or pickups when needed.
Do you offer on-site assessments?
We can schedule on-site visits to review your pallet flow, space constraints, and recycling opportunities before quoting.
What information should I include when requesting a quote?
Share pallet size or grade, quantities, delivery address, dock hours, and any special handling so we can price accurately.
Can I set up a recurring order through the contact form?
Yes. Note your desired frequency and quantities, and we will configure a standing order with scheduled deliveries.
Do you service multiple locations for one company?
We coordinate pallet programs across multiple sites in Hampton Roads with centralized billing and local delivery windows.
How do I arrange a pallet pickup or removal?
Send the pickup address, stack count, and site access details; we will confirm timing and provide a haul-away window.
Can I visit your facility?
Yes. Visits are by appointment so we can ensure the right team is available to review inventory and load orders safely.
Do you provide documentation with quotes?
We supply written quotes outlining pricing, grade definitions, lead times, delivery fees, and terms.
What email should I use for sales vs. support?
Use [email protected] for purchases and buybacks, and [email protected] for existing order questions.